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 Leadership

Attracting and Retaining Top Talent

This workshop provides a hands-on approach to attracting and retaining quality employees. Specific skills are taught and practiced to aid in a more accurate selection of new employees or internal candidates for job postings. Participants also learn techniques for creating a proper motivational climate. They learn how to identify truly self-motivated behavior, apply proven techniques for motivating today's employees, prepare individual action plans to solve on-the-job problems, and identify causes of low morale and techniques for improving overall department attitudes.
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Coaching for Improved Performance

The goal of this session is to help managers, supervisors, or co-workers coach employees to overcome barriers or hurdles and improve performance. This innovative approach to solving performance problems presents a new coaching model and creative coaching techniques for managers to use in creating a supportive environment and addressing individual differences, including language, culture, age, and value systems.
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Leadership Accountability

“It’s not my fault!” This is a mantra heard across corporate American on a daily basis. The practice of finger-pointing and complaining is increasing at an alarming rate. The result: lower productivity and profits. This “blame game” epidemic can be stopped. It’s up to you as a leader to take action by holding people (including yourself) accountable for their actions. Greater accountability and ownership at all levels lead to higher productivity and better organizational results.

In this session participants will learn how to create a culture of personal accountability at every level of the organization, starting at the top.
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Leading Change

Change can be exhilarating or intimidating. In order to gain support for that change, employees at any level who are affected by change have certain needs that should be addressed. This program focuses on the concepts and skills necessary for making change work for you. It examines the different characteristics of change, identifies different types of resistance and responses to them, and teaches the steps for making changes successfully.
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Leading for Results

Critical to the success of any organization is the development of a sound management team which begins with the first-line manager or supervisor. With this in mind, the goal of this five-day program is to provide supervisors and managers with the tools and techniques to help them achieve even better results through the people they manage.
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Managers as Leaders

The purpose of this program is to gain insight into one’s own and others’ leadership styles and to learn techniques used by effective leaders to achieve group goals. Participants explore the concept of leadership as well as how to balance power, influence, and authority to get work done.
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Managing Across Generations

The picture of today’s workplace is changing dramatically. Never before in the history of our workforce have four generations worked side-by-side. These generations, all with different needs, priorities, values, and work styles, present quite a challenge for today’s managers. This session will provide insight into the various characteristics of each generation and provide managers with the tools and techniques to create a harmonious and productive work environment.
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Managing Conflict

Conflict is inevitable in every organization. People have different values, opposing views, conflicting goals, and difficulty communicating with one another. Unresolved conflicts can be costly and potentially destructive. This workshop examines the nature of conflict and provides managers with the tools and techniques for resolving conflicts and managing differences.
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Managing Performance

The goal of this session is to examine the elements of a comprehensive performance management system. Participants identify reasons for poor performance, discover the role of positive consequence and feedback in improving performance, develop job-related statements of outcomes and standards of measurement, and construct ways to provide positive reinforcement for competent performance.
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Meeting Management

Participants learn the value of meetings as communication tools to present new ideas, solve problems, inform, and make decisions. The session emphasizes purpose, planning, techniques for participation, how to keep a meeting running on time and on target, how to summarize and use follow-up and feedback.
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Motivating Today's Employees

Participants learn techniques for creating a proper motivational climate. They learn how to tell the difference between perfunctory performance and self-motivated behavior, apply proven techniques for motivating today's employees, prepare individual action plans to solve on-the-job problems, and identify causes of low morale and techniques for improving overall department performance.
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Selecting the Right People

This workshop provides a hands-on approach to selection interviewing techniques. Specific skills are taught and practiced to aid in a more accurate selection of new employees or internal candidates for job postings.
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Supervisory Skills: The Emerging Leader

This series is designed to provide basic supervisory skills. It is a comprehensive course for first-line supervisors in a traditional organizational structure who have never had formal training in the supervisory process. It is a practical, "hands-on" approach to dealing with the problems every supervisor faces on a daily basis.
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