What Do Clients Say?
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“Karen has a strong drive for excellence and
she helps us create that same kind of urgency in our organization.
She helps us redirect our corporate passion towards where
we want to be..... As a speaker, Karen is powerful and
challenging- she lifts people to a higher level .... She
has definitely changed our corporate training culture for
the better.”
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Kevin Olp
Manager of Training Resources
Northwestern Mutual
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| “What
impresses me the most about Karen are her creativity and adaptability.
She looks for unique, non-traditional ways to convey ideas...through
her interactive processes.... Her understanding of the role of
a leader as a developer of people is integral....Her techniques
have encouraged me and others to delegate and share my knowledge
and skills....Her sense of humor and openness ensure that all
questions are thoroughly answered.“ |
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Gloria
Becker
Director of Education
America’s Community Bankers
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| “Karen
is not only high energy... but also truly authentic. She presents
her life stories and experiences and keeps the audience wanting
to listen.... Our people learned a sense of ownership about their
own path and future and they realized they can improve. Karen’s
content is highly practical; she overcame any objections engineers
might have had and engaged them directly. I definitely recommend
her.“ |
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Noreen
Klitus
HR
FMC Corporation
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| "Karen
is a dynamic and engaging speaker. She connects very well with
the audience because she is authentic and down to earth. She’s
very perceptive and is able to read people quite accurately.
Whether she’s working with leaders, managers or front line
employees, her insights, content and wisdom are equally effective.
She did a great deal of advance research for us and was thoroughly
prepared and knowledgeable of her subject. What is most important
about Karen is her ability to deliver tangible tools that employees
can put into action immediately.“ |
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David
Bruce
President
Lee Bank
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| After
the class, the participants stopped in my office to say what
a marvelous seminar they attended. Your personality and presentation
skills inspired the class. Everyone cannot wait to begin using
the newly acquired skills. |
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Stephanie
A. LoDestro
Trainer/Training Coordinator
TEVA PHARMACEUTICALS USA
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Your
positive modeling, experiential learning practices, and stimulating
interaction were tremendous. You gave us a variety of training
tools and techniques, which our Consultants are discussing
and already beginning to incorporate into their programs.
The presentation had an immediate and powerful impact.
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Robert P. Kane
Assistant Vice President
Communications Manager
Merrill Lynch
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The
feedback from the group was completely positive. Our members
told me they really appreciated not only your style and energy,
but the very useful material you taught as well. By actually
using your interactive speaking techniques, we learned new
skills, and learned them in a memorable and entertaining
way.
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Karen Ussery
ASA Program Committee
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The
Telephone Skills training was an excellent tool for the employees.
I can hear the improvement in their voices, as well as attitudes.
Maximizing Customer Satisfaction was great class to remind
employees that we are all customers and to give that gift
of complement every day! Thank you for your insight and professionalism.
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Susan Klingerman
Human Resources
Child Support Enforcement
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Based
upon the feedback we received from those who were in attendance
that night, they found your presentation "Developing
and Maintaining A Successful Client/Consultant Relationship" to
be timely and extremely well-done. We also appreciate your
willingness to structure the group activity at the end of
the evening. The event was very successful and this in large
part was due to your involvement.
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Greg Smiles
HRDI
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As I expected, every evaluation turned in was rated excellent for your program. I can't
thank you enough for a great seminar.
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Ruth Ludeman
Director
National Association of Executive Secretaries & Administrative Assistants
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Your session on "Effective Team Building for Community
Banks" hit the mark. I particularly enjoyed the way in
which you involved your audience from the very beginning of
your breakout session.
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Barry S Thompson
Oswego City Savings Bank
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The
sessions were interactive and informative. The methods used
to get key points across were practical and could be related
to everyday situations. Since the training, I have noticed
a number of improvements in our staff, including improvement
with telephone greetings.
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Marta W Liimatainen
Training Coordinator
Florence Savings Bank
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| Your enthusiasm and knowledge offered
an upbeat, learner-centered perspective that provided the foundation
trainers need for developing their skills. |
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Barbara A. James, CLU, ChFC, MSM
Sr. Field Development Consultant
Northwestern Mutual
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Services