Hear Dr. Karen Lawson an international consultant, speaker, and writer.

 

The Power, Passion and Privilege of Leadership
(9 minutes)

Explore the concept of leadership and gain insight into your own and others' leadership styles. Learn how to balance power, influence, and authority to achieve group goals.

 

 

Service First (10 minutes)

Hear excerpts from Karen's keynote on learning how to establish a customer-focused culture within your organization. Discover 7 proven strategies to attract, serve, and keep customers.